Place Order
- Details
- Last Updated on Wednesday, 11 December 2013 07:01
1) Customers / Members can place your order by the following methods:-
2) All Products’ Prices are listed in HK Dollar and invoice amount will be based on the price at the ordering date. (Prices are available in US Dollar for oversea order). 3) Vellino will arrange delivery within 2-5 days in normal circumstance. No refund will be grant but customers are welcome to contract us for exchange arrangement for any damaged item within 3 days of delivery. (Please refer to Exchange note). Delivery duration will be extended or affected when Typhoon Signal or Amber signal is hoisted. 4) Oversea Orders are subject to countries and location, Vellino will contact customer individually. For any further queries please contact us : orderThis email address is being protected from spambots. You need JavaScript enabled to view it. |
|||||||||
<Delivery Note> | |||||||||
Hong Kong Local Service: Zone 1 : All Business and Office Areas ( except Zone 2 Area) Zone 2 : All Island and Suburban Village Zone 3 : Residential Areas < Delivery Service>
Remarks:
Occasionally orders are returned to us as incorrect address, a PO Box and hotel address, failed delivery attempts or refused by recipient. When the delivery agent returns an undeliverable package to us, we issue a refund by deducting the original shipping fee, handling fee and 15% of the value of products as re-stocking fee. (In Hong Kong, for the return of undeliverable, re-stocking fee of HK$25 will be deducted from your refund.) We can re-ship orders that are returned to us as undeliverable or unclaimed. However, customers will be charged $25 for resend shipping fee. |